Though many fine timepieces are built to last a lifetime, watches are subject to everyday stresses like dings, magnetisation, and contact with rain or perspiration. We recommend a general inspection or battery replacement (if it’s a quartz timepiece) every year or two—as well as a full service every five years.
When serviced, your watch will be completely stripped and examined closely by our skilled watchmaker. We will test for water resistance, time-keeping and any other functionalities, and clean and lubricate the movement, to ensure it stays in perfect condition.
Unless specifically instructed not to do so, we shall carry out any other necessary repair work apart from that specified and charge accordingly.
Below are five signs that your watch may need a service:
Please note that this service is not conducted in-store, your watch will be sent to our expert watchmaker.
We can replace and fit a variety of watch-straps, bracelets and batteries whilst you wait, simply visit us in-store. If your bracelet feels a little loose or tight, in many cases we can also remove or insert links to ensure that your timepiece fits perfectly.